Client Feedback Form | Solutions Group

At Solutions Group client satisfaction and retention of your business is vital to us and has been one of the tenets of our ongoing success. Feedback on our service is always appreciated (both negative and positive) and we would value your input hereunder to ensure we maintain our high standards at all times. Please rate us based on the experience you had with us.

Did Solutions Group understand your brief and present recommendations within these parameters?*

Were you satisfied with our response time and presentation of the proposal?*

Were we innovative / creative in our suggestions?*

How would you rate your designated event manager throughout the project process?*

Did Solutions Group keep you, the client, 100% updated on all aspects of the project throughout the process?*

Did Solutions Group have the ability to interact with all involved (supplier and client) professionally, courteously and timeously?*

Were you happy with the chosen venue, quality of food, accommodation and transfers?*

If applicable, was Solutions Group presence at your function helpful and professional?*

Do you feel that there is anything Solutions Group could have done differently to ensure your event’s success? Or send via email stephanie@solutionsgroup.co.za

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