Super-Efficient Team
– Dr. Gillian Attwood,
Canon Collins
I recommend the services of Solutions Group Events
– Managing Director,
Major Cruise Line
Extremely High Level of Professionalism
– Mark Howell,
MediCharge
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Privacy Policy

[Last Updated: May 2026]

1. Introduction

Solutions Group Events (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website (solutionsgroup.co.za) or engage our corporate event management and incentive travel services globally. We strictly adhere to the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR).

2. The Data We Collect

As a global event management agency, we may collect and process the following types of personal data:

  • Identity & Contact Data: Names, job titles, company names, email addresses, and phone numbers.
  • Event Execution Data: Dietary requirements, accessibility needs, and in some cases (such as for incentive travel), passport details, date of birth, and travel preferences.
  • Technical Data: IP addresses, browser types, time zone settings, and operating systems collected via cookies and Google Analytics when you interact with our website.

3. How We Use Your Data

We will only use your personal data for the following purposes:

  • To provide and manage our event planning, hybrid broadcast, and incentive travel services.
  • To coordinate travel logistics, hotel bookings, and dietary requirements with third-party vendors.
  • To communicate with you regarding event updates, contracts, and proposals.
  • To improve our website functionality, user experience, and marketing efforts via analytics.

4. Data Sharing and Third Parties

To execute spectacular global events, we must share specific data with trusted third parties. This includes:

  • Airlines, hotels, and transport providers (for incentive travel and bookings).
  • Caterers and venues (specifically regarding dietary and accessibility requirements).
  • Event registration software providers and hybrid streaming platforms.
  • We ensure all third-party vendors are bound by strict confidentiality and data protection agreements.

5. International Data Transfers

Because we execute events and incentive travel globally, your data may be transferred to and processed in countries outside of South Africa or the European Economic Area (EEA). We ensure that all cross-border data transfers comply with POPIA and GDPR standards, utilizing secure channels and standard contractual clauses where necessary.

6. Your Legal Rights

Under POPIA and GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction of incomplete or inaccurate data.
  • Request erasure of your personal data (the “right to be forgotten”).
  • Object to the processing of your data for direct marketing.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

  • Email: stephanie@solutionsgroup.co.za
  • Address: 68 Homestead Avenue, Bryanston, South Africa